The Langkawi We Love,
The Destination We Protect.
Langkawi CARE is a joint initiative to keep Langkawi a world-class destination through cooperation between industry, government agencies and the community.
About Langkawi CARE
Langkawi's Reputation,
Everyone's CARE.
Langkawi CARE is a shared movement of industry players, government agencies and local residents to protect Langkawi's reputation as Malaysia's finest tourist destination.
Values That Drive Change
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Clean & Comfortable
Clean, comfortable areas and facilities.
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Accountable
Everyone owns the visitor experience.
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Reasonable & Reliable
Fair prices that match the service.
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Excellent Experience
Warm, professional, high-quality service.
Key Objectives
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Enhance the quality of visitor experiences in Langkawi
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Strengthen visitor confidence and satisfaction
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Foster stronger commitment and collaboration among industry players, government agencies, and the Langkawi community
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Establish an effective feedback and monitoring system
The 5 Pillars of Langkawi CARE
- Care for Value
- Care for Hospitality
- Care for Cleanliness
- Care for Safety
- Care for Visitor Voice
Visitor Voice
Share Your Experience
Your feedback helps make Langkawi better.
News & Events
Latest from Langkawi
Kursus First Aid Course in Snakebite & First Aid in Marine Envenoming (FACS & FAME)First Aid Course in Snakebite & First Aid in Marine Envenoming (FACS & FAME)
Kursus First Aid Course in Snakebite & First Aid in Marine Envenoming (FACS & FAME) course yang akan diadakan pada 31 Oktober…The FACS & FAME course will be held on 31 October 2026, from 8:30 AM to 5:00 PM, at Goldsands Hotel Langkawi.…
Goldsands Hotel Langkawi
Majlis Pelancaran Langkawi CareOfficial Launch of Langkawi Care
Majlis Pelancaran Langkawi Care akan berlangsung pada 27 Oktober 2026 bertempat di Parkroyal Langkawi Resort, Langkawi, Kedah Darul Aman dan akan dirasmikan…The official launch of Langkawi Care will take place on 27 October 2026 at PARKROYAL Langkawi Resort, Langkawi, Kedah Darul Aman. The…
Parkroyal, Langkawi Resort
FAQ
Got a question?
Short answers on how this portal works. Can't find yours? Send us your feedback.
Siapa boleh menghantar aduan atau maklum balas?
Sesiapa sahaja — pelancong domestik, pelancong antarabangsa dan penduduk tempatan — untuk perkara yang berlaku di Langkawi.
Kenapa saya perlu memberi nombor IC atau pasport?
Nama seperti dalam IC/pasport dan nombor pengenalan diperlukan supaya aduan boleh diproses untuk tindakan penguatkuasaan. Tanpanya, aduan direkodkan sebagai laporan sahaja.
Adakah maklumat peribadi saya selamat?
Nombor pengenalan anda hanya digunakan untuk aduan tersebut, tidak dipaparkan kepada umum, dan dipadam mengikut dasar simpanan data.
Bagaimana saya menyemak status aduan?
Klik "Semak Status" dan masukkan nombor rujukan yang diberi selepas menghantar aduan (contoh: LKW-20260914-0001).
Apa yang berlaku selepas aduan dihantar?
Aduan disemak dan dikategorikan, dibawa ke Mesyuarat Jawatankuasa Tindakan Pelancongan Daerah Langkawi, kemudian disalurkan kepada agensi berkaitan.
Bolehkah saya melampirkan gambar?
Boleh, sehingga 3 gambar (JPG, PNG atau WEBP, maksimum 5MB setiap satu). Gambar membantu agensi memahami isu dengan lebih cepat.
Bagaimana jika isu berlaku di luar Langkawi?
Portal ini khas untuk Langkawi sahaja. Untuk lokasi lain, sila hubungi pihak berkuasa tempatan di kawasan tersebut.
Who can submit a report or feedback?
Anyone — domestic visitors, international visitors and local residents — about matters that happen in Langkawi.
Why do I need to give my IC or passport number?
Your name as in your IC/passport and a valid ID number are needed for a report to be processed for enforcement action. Without them, it is recorded as a report only.
Is my personal information safe?
Your ID number is used only for that report, is never shown publicly, and is deleted under our data retention policy.
How do I check my report status?
Click "Check Status" and enter the reference number you received after submitting (e.g. LKW-20260914-0001).
What happens after I submit?
The report is reviewed and categorised, raised at the Langkawi District Tourism Action Committee meeting, then forwarded to the relevant agency.
Can I attach photos?
Yes, up to 3 photos (JPG, PNG or WEBP, max 5MB each). Photos help agencies understand the issue faster.
What if the issue happened outside Langkawi?
This portal covers Langkawi only. For other locations, please contact the local authority in that area.
“Harga makanan berpatutan dan jelas dipamerkan, jadi kami rasa lebih yakin berbelanja di Langkawi.”
Protecting Langkawi Together
Because Langkawi
Belongs to All of Us.
Happy visitors, a thriving industry, a flourishing community.
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More Meaningful
Experiences -
A More Competitive
Industry -
A More Sustainable
Langkawi
Protecting
Kedah's Jewel